Last updated: 11 June 2026
Introduction
Freelance Octopus (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.
We process personal data in accordance with applicable UK data protection legislation.
Who We Are
Freelance Octopus provides marketing and administrative consultancy services.
Data Controller: Freelance Octopus
Email: lstacey@freelanceoctopus.co.uk
Business Address: Appletree House, St Mary’s Road, East Claydon, Buckingham, MK18 2HR
What Information We Collect
We may collect and process the following personal information:
- Name
- Email address
- Telephone number (if provided)
- Business or organisation details
- Information submitted through contact forms
- Communications between you and us
- Information relating to services we provide to you
- Technical information about your visit to our website, including IP address, browser type, device information and website usage data
We only collect personal information that is necessary for the purposes described in this policy.
How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Provide consultancy services
- Manage client relationships
- Prepare quotations and proposals
- Deliver contracted services
- Administer our business and website
- Improve our website and services
- Comply with legal and regulatory obligations
- Establish, exercise or defend legal claims
Our Lawful Bases for Processing
We process personal information under one or more of the following lawful bases:
Contract
Where processing is necessary to provide services you have requested or to take steps before entering into a contract.
Legitimate Interests
Where processing is necessary for our legitimate business interests, including:
- Responding to enquiries
- Managing client relationships
- Improving our services
- Maintaining website security
- Preventing fraud and misuse
We always balance our interests against your rights and freedoms.
Legal Obligation
Where we are required to process information to comply with legal, regulatory, accounting or tax obligations.
Consent
Where required by law, we will obtain your consent before processing your information, such as for certain marketing communications or non-essential cookies.
You may withdraw your consent at any time.
Marketing Communications
We will only send marketing communications where we have a lawful basis to do so.
You may unsubscribe from marketing communications at any time by contacting us or using any unsubscribe link provided.
Website Analytics and Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website performance and enhance user experience.
We use CookieYes to manage cookie preferences and consent.
Where required by law, non-essential cookies are only activated after you have provided your consent.
You can update your cookie preferences at any time using the cookie settings available on our website.
For detailed information about the cookies used on this website, please refer to our Cookie Policy and Cookie Declaration.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers where necessary to operate our business, including:
- Website hosting providers
- Email providers
- IT and security service providers
- Analytics providers
- Professional advisers such as accountants, legal advisers and insurers
All third parties are required to handle personal information securely and only for authorised purposes.
International Transfers
Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.
The retention period will vary depending on the nature of the information and the purpose for which it is processed.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict processing of your information
- Object to certain processing activities
- Request transfer of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can investigate and resolve the matter.
Email: lstacey@freelanceoctopus.co.uk
We will acknowledge your complaint within 3 working days and aim to provide a full response within 14 working days.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: www.ico.org.uk
Telephone: 0303 123 1113
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.
The latest version will always be published on this website with the date of the most recent revision.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Freelance Octopus
Email: lstacey@freelanceoctopus.co.uk
Business Address: Appletree House, St Mary’s Close, East Claydon, Buckingham, MK18 2HR